Privacy policy
This policy covers www.lmtgroundworks.co.uk, including our quote-enquiry form and the information used to run and measure the website. It explains what happens when you browse the site, ask about a project or contact us about your information.
You can read the privacy information and browse our services without accepting optional analytics. The cookie controls described below do not prevent you from contacting us by telephone.
Who we are and how to contact us
LMT Groundworks is based in Tewkesbury and provides driveway, paving, patio and landscaping services in the surrounding areas. LMT Groundworks is responsible for how personal information collected through this website is used.
For a privacy question or request, email contact@lmtgroundworks.co.uk or call 07387947963. Please explain which information or interaction your request concerns so we can identify it.
Information we collect
Project enquiries
The quote form asks for your first and last names, telephone number, email address, a description of the work, preferred timescale and budget. You can also supply the project postcode and how you found the website. These details help us understand your requirements and respond to you.
Accepted form enquiries are saved as private records within WordPress and the website attempts to send an email notification to our team. They are not published as website content. If you email or telephone us, we also receive the information you choose to provide during that conversation. Please avoid including sensitive personal information or another person’s details unless they are needed for your enquiry.
Technical and security information
Connecting to the website involves technical information such as your IP address, browser and requested page. The form uses a session identifier, time-limited security tokens, a hidden anti-spam field, duplicate checks and a rate-limit check based on a protected hash of the submitting IP address. These help distinguish genuine requests from automated abuse.
Optional website measurement
If you allow Google Analytics, the existing Google tag connected through Site Kit can measure visits and interactions, including pages viewed, referral information, device/browser information and cookie identifiers. This helps us understand how visitors find and use the website. The quote-form contents are not added to analytics events by our form code.
How and why we use information
- Responding to a project request: to discuss the work, answer questions, assess requirements, arrange a visit where appropriate and prepare a quotation. Where you ask us to take steps towards providing a service, the basis is taking steps at your request before entering a contract.
- Handling other correspondence: our legitimate interest in answering messages and managing our business communications.
- Keeping the website and form working: our legitimate interest in maintaining a secure, reliable website, preventing spam and avoiding duplicate submissions.
- Optional analytics: your consent, given through the website’s cookie controls. You can withdraw it using the control in the cookies section.
- Privacy requests and legal obligations: to respond to applicable information rights and other requirements imposed by law.
The contact fields and project questions marked as required are needed to send the online enquiry. If you prefer not to use the form, you can call us. Rejecting optional analytics does not change those form requirements.
Security and external links
The website uses HTTPS, administrator-restricted enquiry records and server-side form verification. The enquiry session cookie is HttpOnly and uses Secure on HTTPS and SameSite protections. These measures reduce risk, but no internet service can guarantee that every transmission is risk-free.
Google reCAPTCHA v3 assesses a form interaction for signs of automated abuse. It processes technical/browser information for its risk analysis and returns a verification result. Our server checks the result before accepting an enquiry. The Google form-protection row is marked Required in cookie settings; it is not an optional advertising or analytics switch. If verification cannot run, use the telephone contact instead.
Links to Facebook, Checkatrade and other external websites take you to services with their own policies. Following a link is different from loading an embedded tracker here. Please review the destination’s information before supplying personal details there.
Your rights and complaints
Depending on the information and the applicable circumstances, you can ask to access your personal information, correct it, erase it, restrict its use or object to processing based on legitimate interests. Data portability may apply to information you provided where the legal conditions are met.
Where processing relies on consent, you can withdraw that consent. For optional analytics, use Manage cookie choices below. Withdrawal does not change the lawfulness of processing before the withdrawal.
Contact us using the details above to make a request or raise a concern. We may need information to verify that we are dealing with the correct person before disclosing personal records. We will explain if a right does not apply or an exemption affects our response.
You can also complain to the UK Information Commissioner’s Office. Its complaints page explains how to raise a concern. You do not have to give up that right in order to contact us first.
Changes to this policy
We update this page when the website’s features, providers or information use change. The date at the top identifies the latest wording. Where the optional-service purposes materially change, the cookie interface will ask for a fresh choice.